Pool Covers & Solar Blankets

Pooltex Pool Cover in Green

PRO-RATA SCHEDULE – A cover used for the purpose for which it was intended and found to be defective will be replaced at a pro-rated cost. (Being equal to a ratio of months used during the warranty period, multiplied by our current suggested retail price i.e. retail price at a time of claim).

  • Oasis Solarcover 250 micron - 3 Years
  • Oasis Solarcover 300 micron - 4 Years
  • Oasis Solarcover 400 micron - 5 Years
  • Oasis Solarcover 500 micron - 8 Years
  • Oasis Koolcover 500 micron - 8 Years
  • Oasis Silverback 500 micron - 8 Years
  • Pooltex Debris Cover - 8 Years
  • Heatshield Thermal Cover - 8 years
  • Spa Foam - 12 months

Pool Cover FAQs
pdfFact Sheet Solar Blanket Warranty Information

Reels

Pool Cover Roller

The HydroTools™ range of Endurance Reels have a 5 year pro-rata warranty when used in normal domestic circumstances.

The HydroTools™ Advanced Reel range has a 3 year pro-rata warranty when used in normal domestic circumstances.

For warranties on Commercial Reels, please speak to your service representative.

Pool Liners for Above Ground Pools

above ground pool liner

Above Ground Pool Liners (.50mm) come standard with a 5 year, pro-rata warranty against defective workmanship or material. You can upgrade this (free of charge) to an 8 year period just by registering your warranty details on our website.

For warranties on liners used in Commercial pools, please speak to your service representative.


Pool Liners for Inground Pools

above ground pool liner

Inground Pool Liners come with a 12 year pro-rata warranty against defective workmanship and material.

Any problems regarding installation issues need to be dealt with by the installer.

Warranty Claim Process

If you believe you have a faulty product, you should discuss your problem at the place of purchase. If they agree it is a warranty issue, they will contact us on your behalf, and we will then process your claim.

By downloading and completing our Warranty Claim Form before going to your original place of purchase, you can be confident that we have all the information we need to process your claim. If you prefer to deal direct with us, you are welcome to do that too – simply return the form to us instead. If you have registered your warranty, we do not need a copy of your receipt. Please do not dispose of the damaged item, as we may need to arrange for an inspection.

pdfWarranty Claim Form